Frequently asked questions

Placing Orders

How do I order on Albazaar Market?

Ordering is easy the basic steps are outlined below: For further assistance you can contact customer service at cs@albazaarmarket.com

  • Browse the site for the product you require
  • Add the product to the cart
  • Proceed to the checkout
  • Follow the directions on payment
  • Await confirmation once payment has been done.

Is there a limit on quantity of orders or quantity of products in one order?

In the interests of all our customers, we may place restrictions on bulk buying of some products. Albazaar Market reserves the right at our sole discretion, to limit the quantity per person, per household or per order. The said limitations may be applicable to orders placed by the same account, the same credit card and also to orders that use the same billing and/or shipping address. Albazaar will provide notification to the customer should such limits be applied.

How do I know if my order has been successful?

Once your order has been accepted you will receive an Email confirmation from Albazaar Market showing the details of the order you have just placed.

Once I have ordered from Albazaar Market what documents will be required for receiving the delivery?

Delivery will be made to the address specified when you complete the order, At point of delivery, identity verification of the Consignee by sighting either an original labour card, passport, driving license, will be required by our courier partners.

Can I cancel my order?

You can cancel the order up to the point of shipping without any charges being applied, unfortunately once the product is shipped as per the cancelation terms in the T&Cs charges may apply. For assistance in this matter please contact the customer service team who will be happy to assist in this matter.

Multiple product orders

If you have ordered multiple products on one order we will try to ensure they are all delivered together however this also depends on the type of products ordered, some products are large and delivered directly from the supplier, in these cases we will not be able to have them delivered together.


How do I contact?

For further assistance you can contact customer service


Is it safe to use my Credit/Debit card with Albazaar Market?

When ordering from the Albazaar Market site we accept orders only from web browsers that permit communication through Secure Socket Layer (SSL) technology- International standard for internet browsing security.


How can I pay with Albazaar Market?

Payments options are through credit and debit cards, Albazaar Market does not accept Cash on delivery as a payment method.

Will I receive a receipt for my purchase?

Yes, once the order has been accepted you will receive an email confirmation of your order with full details, you will also receive a physical copy with your product.

Does Albazaar Market store any credit/debit card details?

No credit and debit card details are not stored by Albazaar Market

problems at the payment page : If for any reason you encounter problems at the payment page we suggest that you contact customer services for assistance.


Where does Albazaar Market deliver to?

Albazaar Market delivers across the USA, however some remote areas are restricted.

What types of delivery does Albazaar Market have?

Albazaar Market offers 2 types of delivery at present, courier delivery and also supplier delivery for larger household products.

How much does the delivery cost?

Delivery charges are dependent on your location and are shown in your cart for your convenience.

Is it possible to schedule a specific delivery time?

Generally, we deliver within 48 working hours, the courier partner will contact you to arrange a suitable time.

International shipping, is it available?

Albazaar Market does not provide international shipping service.

Returns/Cancellations and Warrenty

If I wish to return a product who do I contact?

Customer services are available to assist in any query you may have, they are available 6 days a week, or by email cs@albazaarmarket.com

If I wish to cancel / return my products what do I do?

In these cases please refer to the returns policy section for further information, you can also contact customer services for further assistance.

What is the timescale available if I wish to return my order?

Albazaar Market has a 5 day returns policy please refer to the returns policy section for further details or contact customer services for assistance.

How long is the warranty?

All products from Albazaar Market carry warranty, this is visible on the physical invoice delivered with the product, please make sure you keep the invoice as it will be required for proof of purchase in cases of service etc.

International shipping, is it available?

Albazaar Market does not provide international shipping service.

Age Restrictions

How old do I have to be to place an order on your website?

You must be 21 years of age to place an order on our website. Providing a false declaration under penalties of perjury is a criminal offense.

Do you require identification to confirm my age?

Occasionally, we might request additional information to verify your age.

Can I purchase products on behalf of minors?

Purchasing tobacco products on behalf of minors is prohibited and is punishable by law. We ask you to be responsible and thank you for your cooperation.